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Building Control
Administrator
Canterbury (office based)
The role
Reports to: Administration Support Manager
Salary: £25,000-£29,000 (depending on experience and location)
To ensure that support is provided within the Administration Team in an efficient and professional manner. The job holder is required to carry out all tasks within their level of skill and ability.
Responsibilities
Main Purpose and Scope of the Post
- Responsible for all Building Control administration duties
- Provide Project administration support to Surveyors
Main Activities of the Post
- Setting up projects and maintaining project paperwork on Union Square.
- Drafting fee quotation documentation and electronic submission to clients/agents.
- Drafting and serving of time critical notices to the correct parties e.g. initial notices, fire consultations, final certificates etc.
- Updating client database on Union Square.
- General office duties including report/letter typing, answering telephone.
- Running reports as required.
- Assisting project team members.
- Covering other team areas in times of sickness/holidays or when required.
- Providing assistance to members of the public and contractors.
- In accordance with the Quality Management System ISO 9001, promote and maintain a culture which places customers first and aims to deliver a high standard of service at all times
What you can bring to the role
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Qualifications
Educated to GCSE level (or equivalent)
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Experience
In an administrative role
Dealing with enquiries from the public and staff at all levels
Microsoft Outlook, Word, Excel and PowerPoint
Preferably have previous experience working in a similar industry
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Skills
Excellent communication skills
Good IT skills
Ability to work to tight timescales and demonstrate attention to detail
Dealing with customers sensitively and to keeping information confidential
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Personal characteristics
Shows initiative
Organised
Diplomatic and polite
Forms good relationships with colleagues and can contribute effectively to a team
Able to respond positively under pressure
Flexible in approach to work and willing to go the extra mile
Prompt, efficient and courteous
Supportive to team members
Patience
Aspire to develop skills
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Note
This does not constitute a job specification and accordingly does not purport to represent an exhaustive list of all duties. It is intended to indicate the main areas of activity and the job holder may also be required to carry out similar tasks as directed by their manager/director.