How to complete this form
Please use this form to provide feedback on your customer service experience with Harwood. We are interested in feedback that compliments great service or highlights areas in which we need to improve the service we provide to you, our valued client. Your response will be treated in the strictest confidence* and will only be used by Harwood staff in monitoring and managing service standards.
Please indicate your level of satisfaction with the service provided by Harwood in each of the following areas by selecting from the drop down options the response that most represents your views (e.g. 5 = very satisfied). If necessary please expand on your rating by adding comments in the box provided.